Terms of service

Terms of Service

Welcome to the Restorative Health Clinic online store. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms.

About Us

This online store is operated by Restorative Health Clinic Pty Ltd (ABN 75 660 046 417).

Throughout these Terms, "we", "our" and "us" refer to Restorative Health Clinic.

Eligibility

By placing an order, you confirm that:

  • You are at least 18 years of age, or have the consent of a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You are legally able to enter into a binding agreement.

Product Information

We make every effort to ensure product descriptions, images, pricing and availability are accurate.

However:

  • Product images are for illustrative purposes only.

  • Colours and packaging may vary slightly.

  • We reserve the right to correct errors, inaccuracies or omissions at any time without prior notice.

Health Information

Many of the products sold through our online store relate to health and wellbeing.

Information provided on this website is intended for general educational purposes only and is not medical advice.

Our products are not intended to diagnose, treat, cure or prevent any medical condition unless specifically stated.

Always read the product instructions and packaging before use.

If you have any medical concerns or are unsure whether a product is suitable for you, please consult an appropriately qualified healthcare professional before use.

Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Decline or cancel any order.

  • Limit quantities purchased.

  • Cancel orders where pricing or product information is incorrect.

  • Refuse orders suspected of fraud or unauthorised activity.

If an order is cancelled after payment has been processed, any applicable refund will be issued to the original payment method.

Pricing and Payment

All prices are displayed in Australian Dollars (AUD) unless otherwise stated.

Prices may change without notice.

Payment must be received in full before your order is dispatched.

Shipping

Shipping information, delivery estimates and dispatch details are outlined in our Shipping Policy.

Delivery timeframes are estimates only and are not guaranteed.

Returns and Refunds

Returns and refunds are handled in accordance with our Refund & Returns Policy and the Australian Consumer Law.

Nothing in these Terms limits your rights under the Australian Consumer Law.

Product Availability

Occasionally products may become unavailable after an order has been placed.

If this occurs, we will contact you to discuss an alternative product, delayed delivery or a refund.

Intellectual Property

All content on this website, including text, graphics, photographs, videos, logos, branding and product descriptions, is owned by or licensed to Restorative Health Clinic and is protected by Australian intellectual property laws.

You may not reproduce, distribute or use our content without our prior written permission.

Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the operation or security of the website.

  • Upload malicious software or code.

  • Use automated systems to copy or extract website content without permission.

Third-Party Services

Our website may contain links to third-party websites or use third-party services, including payment providers and shipping companies.

We are not responsible for the content, policies or services of third parties.

Limitation of Liability

To the maximum extent permitted by law, Restorative Health Clinic is not liable for any indirect, incidental or consequential loss arising from the use of our website or products.

Where liability cannot be excluded under Australian law, our liability is limited to the remedies available under the Australian Consumer Law.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

Changes to These Terms

We may update these Terms from time to time.

The latest version will always be available on our website and takes effect from the date it is published.

Governing Law

These Terms are governed by the laws of Western Australia and Australia.

Any disputes relating to these Terms will be subject to the jurisdiction of the courts of Western Australia.

Contact Us

If you have any questions about these Terms of Service, please contact us.

Restorative Health Clinic

ABN: 75 660 046 417

Email: orders@rshealth.com.au

Website: https://restorative-health-clinic.myshopify.com