Privacy policy
Restorative Health Clinic ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, place an order through our online store, or interact with us.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information including:
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Your name
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Email address
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Phone number
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Billing and shipping addresses
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Payment details (processed securely through our payment providers)
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Purchase history
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Information you provide when contacting us
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Website usage information, including IP address, browser type, device information and pages visited through cookies and analytics tools
How We Collect Your Information
We collect personal information when you:
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Place an order
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Create an account
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Subscribe to our newsletter
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Contact us by email or through our website
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Participate in promotions or surveys
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Browse our website
Some information is collected automatically through cookies and similar technologies.
How We Use Your Information
We use your personal information to:
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Process and fulfil your orders
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Communicate with you about your purchases
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Provide customer support
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Improve our products, services and website
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Send marketing communications where you have consented or where permitted by law
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Detect and prevent fraud
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Comply with legal obligations
Marketing Communications
If you subscribe to receive marketing emails, we may send you updates about new products, promotions and educational content.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.
Payment Information
Payments made through our online store are processed by secure third-party payment providers. Restorative Health Clinic does not store your full credit or debit card details.
Please refer to the privacy policies of the relevant payment providers for information about how they handle your payment information.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and help us improve our services.
You can choose to disable cookies through your browser settings, although this may affect some website functionality.
Disclosure of Personal Information
We may disclose your personal information to trusted third parties where necessary to operate our business, including:
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Shipping and delivery providers
We only share the information necessary for these parties to perform their services.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
While we take appropriate security measures, no method of transmitting information over the internet or storing electronic information is completely secure.
Accessing or Correcting Your Information
You may request access to the personal information we hold about you or ask us to correct inaccurate or outdated information.
To make a request, please contact us using the details below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business or legal obligations. The most current version will always be published on our website.
Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy complaint, please contact us:
Restorative Health Clinic
Email: orders@rshealth.com.au
Website: